Religiousmall.com offers the following guarantees for retail orders:
We would like our visitors and clients to feel secure when
being active in our site. We never share any information
you give us. Further, rest assured that the ReligiousMall return policy is
friendly to the internet buyer. All our items are unique
and produced largely by hand-made processes. We understand the
trust it takes to order online as well as ordering items
that will be unique to your order, and we are honored with
your many orders. We accept:
Returning an item to Religiousmall is always the responsibility of the client. Returns are accepted only for items in resellable condition. Please email us to obtain an RMA prior to returning an item to ensure proper and timely refund. Mail the item to the sender address or address that you will be given in the email. We have several warehouses in Athens and Religiousmall and the return address depends on client convinience and type of return. Not all Religiousmall sender's addresses can handle customer returns. Large packages and custom orders must be returned to shipper address. We may send an order-specific return address with your RMA#. Do not return an item without first obtaining an RMA. Religiousmall may choose to offer refund shipping and handling costs as well. A restocking fee of up to 15% may be charged (25% for hand-crafted, custom, hand assembled, made-to-order, late or special instructions requested items) on returns. Shipping and expedited shipping cannot be refunded. Religiousmall shall not be held liable for any damages including indirect that result from the use of the site or product on or provided through the site, even if Religiousmall has been advised of the possibility of such damages. In no event will Religiousmall's liability to you exceed the amounts that you paid to Religiousmall in connection with the related product as applicable law applies. Religiousmall shall have the right to refuse or cancel any orders at any time for any reason. If your credit card has already been charged for the purchase and your order is canceled, Religiousmall shall immediately issue a credit to your credit card account up to the amount of the charge. Return labels are not available by the methods used from Religiousmall.
Example of RMA placement within the address:
ATTN: RMA-REL-PLACE YOUR RETURN NUMBER HERE
Rest of address
Our typical charge policy is to only charges when an order is shipped. Refunds are processed
for any items not shipped within 48 hours of eta determination.
Non optimally executed normal orders (i.e. orders that do not contain
special instructions) will be entitled to full product refund.
An order is non optimally executed when an error has occured
by Religiousmall, and that caused non-delivery of order or not optimal delivery of order. Religiousmall is not able and under any claim of non-satisfactory delivery or otherwise provide refund over the full amount paid or bear cost on top of the full amount paid.
As our clients would testify, in the vast majority of cases we handle a return to the benefit and client's request and provide full product refunds. We have many times provided refunds without requesting a return. We give small presents and provide interest free payment plans and do everything we can in our daily transactions to provide a perfect and pleasant shopping experience.
If you have any comments or questions about our web site and our efforts
please send mail to info@ReligiousMall.Com,
we typically answer back to customers within a few hours.
Church Supplies Manufacturers, Producers and Artists,
Dealers, Marketing companies
inquires are also welcome.
For order status inquiries, customer service please email firstname.lastname@example.org
Although our email response is typically faster and from the specialized personnel required, if you decide to call us please always leave your email address also with the phone representative or when leaving a message.