ReligiousMall Frequently asked questions F.A.Q.

What forms of payment do you accept?
We accept Visa, MasterCard and Paypal. Through paypal payments we can accept any payment paypal accepts such as American Express.

When will my order arrive?
Your order will take an average of 3-8 business days to dispatch. Standard shipping will take an average of 5-7 business days. We offer more shipping options including private courier. More information is provided on our Delivery Information page.

What if I need to return product?
For those rare occasions where a return is requested, we provide our customers with a hassle-free return policy. In general any item can be returned to Religiousmall by request of a Return Authorization number. Please review our Returns Policy for details.

What should I do if I need to change my order?
Please contact our customer service department for assistance.

Can I add product to an existing order?
We are happy to add products to your order if your order is recently placed and it is not in "Packing" yet.

What if I need to cancel my order?
You can cancel any order you place even by the click of a button if it has not entered the shipping process. Simply use your account page or contact our customer service department for assistance. Our About page offers more information on cancellations. However if an order has entered the shipping process it cannot be cancelled, instead it could be returned when received.

How can I exchange an item?
In most cases, exchanges are handled like returns. Click here for more information on our Return Policy.